Shipping and Returns

Free shipping over $350 

To qualify for free shipping over $350 you must be shipping to a non-rural Australian address that is not a Parcel Locker, PO box or Parcel Collect.

Processing time In-stock products will be shipped within 3 business days (except for mystery box) except where the product page states otherwise, whereas ‘Pre-order’ products will be shipped out in 10-15 business days.

Australian orders:

By Sendle: approximately 1-2 business days to VIC and 2-6 business days to other states.

By express Auspost: approximately 1 business day to VIC and 1-3 business days to other states.

International orders:

By standard Auspost: approximately 7-12 business days

By express Auspost: approximately 5-8 business days

International customers are responsible for custom delays, any additional fees or taxes after an item ships.

Returns 

All sales with Drops are final. 

If you have any questions or concerns with regard to a specific product on our site, please contact us before committing to purchase. Refunds are only processed based on fulfillment errors, such as incorrectly shipped, missing items or accessories.